HP Care Pack Post Warranty

HP Care Pack Post Warranty Services are available for most HP hardware, to ensure support cover when the standard warranty or existing HP Care Pack cover expires.

Check the Care Pack Look-up Tool before selling Post Warranty HP Care Pack Services

Post warranty services represent a great ongoing sales opportunity but, in order to avoid possible disappointment for your customers, it is essential that you ensure that the hardware on which they require extended cover is still supported.

You can easily check that post warranty cover is still available for a particular product by using the HP Care Pack Look-Up Tool. It is recommended that you wait to check whether the product can be supported by a Post Warranty HP Care Pack as close to the expiry date of the existing warranty as possible. This Look-Up Tool enables you to enter a hardware product number and it will return details of the respective HP Care Pack Services available. If this tool returns details of post warranty HP Care Pack Services then it is fine to sell these services. If it does not, however, you must not sell Post Warranty HP Care Pack Services even if they are listed on the current HP Care Pack price list, as cover is no longer available for that particular hardware product.

• For more information on Post Warranty Services visit the Smart Portal here.
  
• Access the HP Care Pack Look-Up Tool  here
  
• Warranty Checker -  Use this warranty check tool to view details of product warranties. Click here